Policy Manager

The Policy and Compliance Specialist serves as the central point of contact for organizational policies and procedures across departments. This role ensures current, systematically reviewed, and compliant policies with applicable standards and regulations.

• Organization-Wide Policy Curation & Compliance

1. Serve as lead curator of all policies and procedures across the organization, including HR, Clinical Operations, Residential Programs, Administrative Services, and Compliance Programs.
2. Maintain an indexed, up-to-date master library of current policies and archived versions.
3. Track and enforce review cycles (e.g., annual, biennial) and coordinate timely updates and re-approvals.
4. Ensure that all policies reflect current practices and are compliant with applicable laws, regulations, and accrediting standards.

1. Draft new policies and procedures based on leadership directives, operational goals, or changes in regulatory requirements.
2. Distribute draft documents to relevant stakeholders for feedback and incorporate suggested changes.
3. Proactively follow up with team members or departments that have not responded to ensure timely input.
4. Prepare finalized documents for approval and publication in the official policy repository.

1. Maintain a comprehensive calendar of all required reports (monthly, quarterly, annually) for licensing, funding, and accreditation entities.
2. Coordinate with assigned departments to ensure timely generation and submission of all required documentation.
3. Track submission status and ensure the accuracy and completeness of report contents.

1. Schedule recurring meetings for compliance, quality assurance, performance improvement, and risk management.
2. Create agendas, track attendance, document minutes, and follow up on action items.
3. Ensure that all required meetings occur on schedule and are appropriately documented for audits and oversight.

1. Serve as primary point of contact for internal questions or requests for clarification regarding existing policies and procedures.
2. Review current policy and procedure documents to provide accurate responses and guidance to staff at all levels of the organization.
3. Identify gaps in existing documentation when no current policy or procedure addresses the inquiry.
4. Draft new policies or procedures when necessary, based on the inquiry and in alignment with organizational goals and regulatory standards.
5. Facilitate the full review and approval process for new documents, including collecting required stakeholder input and obtaining final signatures.
6. Ensure all finalized documents are incorporated into the official policy library and communicated to the relevant staff.

• Bachelor's degree in Healthcare Administration, Public Policy, Legal Studies, or a related field (Master's preferred).
• 3–5 years of experience in compliance, regulatory affairs, or policy management within a healthcare or behavioral health organization.
• Familiarity with Joint Commission, Arizona DHS, and applicable labor and healthcare regulations.
• Strong technical writing, policy drafting, and document control skills.
• Ability to work independently and cross-functionally across HR, operations, and clinical teams.
• Proficient with cloud-based document systems, Google Workspace, Microsoft Office, and project tracking platforms.
• Experience in behavioral health or healthcare organizations with both outpatient and residential services.
• Understanding of HR policy development and labor law compliance.
• Comfortable holding leaders accountable for timely policy reviews, meeting participation, and report contributions.
• Ability to coordinate across departments to ensure consistency in policy language and compliance practices.
• Familiarity with or willingness to use AI tools to support drafting, formatting, and research tasks.