Senior Account Manager

19 hours ago


San Fernando, Central Luzon, Philippines beBeeAccount Full time ₱6,000,000 - ₱8,000,000
Are you a high-performing professional looking to excel in Amazon account management? If so, this could be the perfect opportunity for you.This role is all about taking ownership of end-to-end Amazon FBA and Seller Central account management, including customer service. You will conduct daily product listing checks to ensure accuracy and performance, respond to customer inquiries with clear communication, handle product replacements and refunds, and monitor seller performance metrics to address any issues before they escalate.You should have a deep understanding of Amazon policies, listings, and performance metrics, as well as strong proficiency in Microsoft Excel for data analysis. Detail-oriented and organized, you should be able to work independently and efficiently in a fast-paced environment.In return, you will enjoy a remote working arrangement, 15 paid leave days, and 8 leave days for National Holidays. There's also a quarterly bonus and annual salary increase policy, plus the opportunity to grow in a stable and growing agency.We're not just looking for anyone - we want someone who is proactive, results-driven, and passionate about delivering exceptional customer experiences.Key Responsibilities:
  • Own end-to-end Amazon FBA & Seller Central account management
  • Conduct daily product listing checks
  • Respond to customer inquiries
  • Handle product replacements, refunds, and negative feedback
  • Analyze negative reviews and implement solutions
  • Monitor seller performance metrics
Requirements:
  • 2+ years managing Amazon FBA & Seller Central accounts
  • Deep understanding of Amazon policies, listings, and performance metrics
  • Strong proficiency in Microsoft Excel
  • Detail-oriented and organized
  • Exceptional communication skills
Benefits:
  • Remote working arrangement
  • 15 paid leave days
  • 8 leave days for National Holidays
  • Quarterly bonus
  • Annual salary increase policy


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