Confidential Policy Advisor

2 weeks ago


San Fernando, Central Luzon, Philippines beBeeTrust Full time $100,000 - $150,000

Job Overview:

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  • ">
  • Act as the primary expert in trust and safety policies, providing clear interpretations and actionable insights to operations, quality, and learning experience teams.
  • Collaborate with operations, quality, and learning experience teams to analyze policy effectiveness, identify pain points, and recommend practical solutions for improved efficiency and consistency.
  • Provide concise recommendations that balance user safety, product goals, and commercial realities to internal leaders and client contacts.
  • Continuously monitor policy application, spot emerging trends or potential issues, and offer data-driven suggestions or solutions for policy refinement and program enhancement.
  • Collaborate effectively across global, multicultural, and multilingual teams to design scalable solutions to complex problems that drive positive business outcomes.
">Key Responsibilities">
  1. ">
  2. Policy Expertise & Guidance
  3. Operational Alignment
  4. Client & Stakeholder Consultation
  5. Trend Analysis & Recommendations
  6. Global Collaboration & Scalability
">

Required Skills & Qualifications:

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  • ">
  • 5+ years of experience in trust and safety policy, operations, content moderation, or a similar analytical and operational role.
  • Proven ability to create and refine policy in partnership with large-scale operations or BPO environments.
  • Demonstrated experience turning regulatory or legal guidance into frontline-ready SOPs.
  • Outstanding organizational skills, with a proven ability to manage multiple priorities and adapt to changing directions with limited guidance.
  • Demonstrated experience working effectively across global, multicultural, and multilingual teams, solving ambiguous problems and driving scaled solutions.
  • Exceptional attention to detail with a keen ability to spot trends, anticipate potential issues arising from policy application, and offer confident, data-backed solutions.
  • Excellent verbal and written communication skills, with the ability to articulate complex policy concepts clearly and concisely to diverse audiences.
">What We Offer">
  • ">
  • A competitive industry salary and comprehensive benefits package.
  • A commitment to a people-first culture, reflected in our various departments, including total rewards, wellness, HR, and diversity.
  • An inclusive environment and positive impact on the community.
  • Active encouragement of internal mobility and professional growth at all stages of an employee's career within the company.
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We are an equal opportunity workplace and an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees.

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