
Executive Client Lifecycle Manager
17 hours ago
This is a high-visibility role as the Training and Executive Operations Manager, ensuring seamless client delivery and exceptional service standards.
About the Role- Key Responsibilities:
- Own the end-to-end client lifecycle, from onboarding to ongoing relationship management.
- Monitor key performance indicators of Executive Partners.
- Utilize client feedback to drive continuous improvement initiatives.
- Lead, mentor, and inspire a team of Executive Partners.
- Develop and execute onboarding programs for new hires.
- Establish and refine internal standard operating procedures and workflows that optimize operational efficiency.
- Collaborate cross-functionally with various teams to streamline processes and strengthen operational alignment.
- Minimum 4 years of experience in EA, Operations Manager, or Chief of Staff-type roles.
- At least 1 year of experience mentoring or managing professionals in a leadership capacity.
- Proven stakeholder or client-facing communication experience.
- Proficiency in Google Workspace, Notion, Slack, Zapier, Hubspot, and Outlook.
- A self-managed and outcome-driven work style.
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Marketing Professional
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Billing Lifecycle Manager
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Executive Client Relationship Manager
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