Client Support Expert

2 weeks ago


Imus, Calabarzon, Philippines beBeeImplementation Full time ₱7,200 - ₱9,600
Job Title

An Implementation Specialist is needed to provide top-notch support and training to new clients.

This role requires exceptional communication skills, attention to detail, and the ability to multitask and work independently.

The ideal candidate will have a track record of providing excellent customer service and be able to learn the intricacies of our product.

Responsibilities
  • Provide customer support and troubleshooting help to new clients
  • Guide clients through the setup process and address questions and concerns
  • Perform phone, email, and text outreach to clients in setup
  • Follow up consistently with all clients in setup with pending roadblocks
  • Respond to clients in a timely manner to provide a high level of customer support
Requirements
  • Previous experience in a support or customer service role
  • Professional manner
  • Strong organizational skills and attention to detail
  • Ability to multitask and work independently
  • Strong written and verbal communication skills


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