Level Up Your Career as a Technical Support Specialist

3 days ago

Manila, National Capital Region, Philippines beBeeTechnical Full time $60,000 - $80,000
Job Title: Technical Support Specialist

As a technical support specialist, you will be an integral part of our Tier 2 team. This role requires excellent communication skills and the ability to multitask.

Key responsibilities include providing world-class technical support via various channels, maintaining consistent ticket quality, and proactively supporting users of our products.

You will work with customers to resolve technical issues, provide proactive feedback, and ensure overall customer satisfaction.

Required skills and qualifications:

  • Strong understanding of Windows and Mac OS
  • In-depth knowledge of integration paths and expert areas
  • Good technical writing skills for effective case communication
  • Ability to manage multiple priorities and tasks effectively

We offer a comprehensive benefits package, including health insurance, education reimbursement, paid time off, and more.

This is an excellent opportunity to grow your career in a fast-paced environment with a competitive salary range of $60,000 - $80,000 per year, depending on experience.

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