Client Support Specialist
7 days ago
About the Opportunity
In this role, you will be positioned for swift advancement within our organization through a structured career path. As a Client Operations Specialist, you will identify opportunities for growth and contribute to the company's success by driving continuous process improvement efforts.
Job Overview
- Manage sales processes for assigned Account Executives or teams.
- Provide exceptional customer service and resolve client inquiries.
- Collaborate with cross-functional teams to achieve business objectives.
- Maintain Accurate Records
Responsibilities
- Responsible for correct and accurate order processing.
- Prepare, manage, and submit sales quotes accurately into the appropriate quote entry system.
- Identify opportunities for process improvement and implement changes.
- Work Closely with Cross-Functional Teams
Requirements
- Bachelor's degree in any field or Associate level.
- 2 years' work experience in customer service, pricing models, supply chain, order management, logistics, and sales life cycle.
- Experience working in IT/BPO industry preferred.
- Excellent communication skills both written and verbal.
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