Client Support Associate
4 days ago
About the Role
The Support Analyst role is an exciting opportunity to join IQ-EQ's professional services team. As a key member of the team, you will provide exceptional support to clients, resolving issues and delivering solutions to ensure their satisfaction.
Your Key Responsibilities
- You will be the first point of contact for high-profile engagements, acting as a liaison between clients and internal teams.
- Collaborate effectively with colleagues across the globe to resolve client issues and improve overall client experience.
- Develop strong client relationships by responding to client inquiries and escalating issues promptly.
- Utilize technical skills to configure the Max Comply platform and analyze client data to optimize system performance.
- Stay up-to-date with industry trends and best practices to provide expert advice to clients.
What We're Looking For
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