
Digital Product Strategist
7 hours ago
About the Role:
The Product Strategist will lead the development and execution of digital product strategies to drive business growth and customer satisfaction.
Key Responsibilities include driving the evolution of IT and digital products, executing change management associated with innovations, and developing a strong background in IT, digital product management, and change management within the Quick Service Restaurant (QSR) industry.
- Product Visionary: Develops and executes the product strategy and roadmap, ensuring alignment with business goals and customer needs.
- Product Manager: Defines the product vision, setting goals, and prioritizing features based on market research and stakeholder input
Customer Lifecycle Management:
- Oversees the entire customer lifecycle, from acquisition to retention, ensuring that digital products meet customer needs at every stage.
- Gathers and analyzes customer feedback to continuously improve the product experience.
Product Development:
- Manages the end-to-end product development lifecycle, from ideation to launch.
- Works closely with engineering, design, and other teams to ensure timely delivery and high-quality standards
- Lead the development of MVPs to quickly validate product ideas and gather user feedback.
- Defines the core features necessary to meet initial user needs and iterating based on feedback.
Stakeholder Management:
- Collaborates with cross-functional teams, including marketing, operations, and IT, to gather requirements, prioritize features.
- Ensures successful product launches thru effective communication and alignment with stakeholders.
Change Management:
- Drives people change management initiatives to ensure smooth adoption of new digital products and processes.
- Develops and implements training programs and communication plans to support change.
Performance Monitoring:
- Monitors product performance using key metrics and analytics and make data-driven decisions to optimize product offerings.
- Tracks user engagement, satisfaction, and other relevant KPIs.
- Stays abreast of industry trends and emerging technologies to identify opportunities for innovation and continuous improvement.
- Explores and studies new tools, technologies, and methodologies to enhance product offerings.
Job Qualifications:
- A degree in IT, Computer Science, or any business-related field is required.
- At least 6 years of experience in project, portfolio, and product management; at least 3 years of which in handling digital and/or IT initiatives.
- Familiarity with project management tools such as Asana is desired.
- Ability to work in a hybrid setup in Ortigas, Pasig City is preferred.
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