Strategic Recruitment Lead

Job Title: Talent Acquisition Team Leader

The Talent Acquisition Team Leader is a strategic leader responsible for driving recruitment strategy, coaching a high-performing team, and ensuring seamless execution of talent acquisition processes across Global Business Services and Client-Facing Operations.

• Key Responsibilities:
• Strategic Leadership & Oversight:
• Set clear goals and performance standards for the talent acquisition team aligned with business objectives and hiring targets.
• Drive strategic TA planning including pipeline development and continuous improvement of sourcing strategies.
• Serve as the first point of contact for escalations and ensure issues are resolved promptly with minimal impact on timelines and stakeholder satisfaction.
• Maintain an active presence in daily operations while focusing on strategic outcomes and long-term talent acquisition goals.
• Team Development & Coaching:
• Coach and mentor team members in sourcing interviewing stakeholder engagement and other TA-related topics.
• Conduct regular performance reviews provide real-time feedback and establish individual development plans to support career growth.
• Facilitate ongoing training to ensure team alignment on recruitment standards system usage and process compliance.
• Foster a culture of accountability collaboration and continuous improvement.
• Operational Excellence:
• Oversee accurate and timely tracking of requisitions candidate progress hiring status and reporting through the applicant tracking system ATS.
• Lead the coordination and quality control of job advertisements interview logistics and offer issuance.
• Collaborate with HR Operations and other departments to ensure complete compliant onboarding and pre-employment processes.
• Ensure adherence to recruitment policies regulatory requirements and data privacy standards.
• Stakeholder Engagement:
• Build strong partnerships with hiring managers senior leaders and other stakeholders to align recruitment outcomes with business needs.
• Lead or participate in handshake meetings to gather hiring requirements and set realistic hiring expectations and timelines.
• Deliver consistent updates on hiring performance and recommend solutions or adjustments as needed.
• Hands-On Support & Ad Hoc Interviews:
• Step in to conduct interviews or candidate assessments when needed especially for critical roles high-volume periods or team coaching purposes.
• Provide hands-on support during peak recruitment cycles ensuring continuity and service delivery.
• Reporting & Analytics:
• Create review and deliver regular reports and dashboards on recruitment metrics such as time-to-fill candidate pipeline status source effectiveness and offer-to-acceptance ratios.
• Present insights and data-driven recommendations to leadership and stakeholders to improve decision-making and enhance recruitment strategies.
• Ensure data integrity and compliance in all reporting activities through the consistent use of the applicant tracking system and relevant tools.
• Lead recruitment-related projects and initiatives such as process automation DEI efforts and employer branding campaigns.
• Analyze recruitment data to identify trends and optimize team performance candidate experience and time-to-fill metrics.
• Champion the use of new technologies tools and platforms that enhance the effectiveness of talent acquisition.

• Bachelor's Degree in Human Resources Psychology Business Administration or a related field.
• At least 6 years of progressive experience in talent acquisition with a minimum of 2 years in a team leadership or senior specialist role.
• Proven experience managing full-cycle recruitment in a shared services environment.
• Strong coaching delegation and leadership skills.
• Excellent communication stakeholder management and conflict-resolution abilities.
• Strong analytical and reporting skills with proficiency in ATS platforms and Google Workspace.
• Demonstrated ability to manage multiple priorities in a dynamic and fast-paced setting.