Business Process Improvement Specialist

3 days ago

Manila, National Capital Region, Philippines beBeeContinuousImprovement Full time $100,000 - $160,000

Job Description:

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  • We are seeking a highly skilled and experienced Business Process Engineer to join our team. The successful candidate will be responsible for supporting process improvement initiatives, including process automation solutions and quality improvements.">
  • The Business Process Engineer will work closely with GSSC functions and global stakeholders to identify opportunities for improvement, measure process efficiencies, validate improvement benefits, and act as a partner to the business to perform continuous improvement activities.">
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Responsibilities:

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  • Identify opportunities for improvement and develop recommendations for implementation">
  • Measure process efficiencies and validate improvement benefits">
  • Develop and maintain process governance and frameworks">
  • Establish and maintain effective partnerships with local and onshore stakeholders">
  • Utilize leading practice methods and tools to conduct 'as-is' documentation and design 'to-be' processes">
  • Perform ongoing reviews to ensure customer needs are met">
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Requirements:

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  • Bachelor's Degree or equivalent combination of education and work experience">
  • 5 years relevant experience">
  • Excellent verbal and written English communication skills">
  • Excellent workshop facilitation and data gathering skills">
  • Process flow design and optimisation skills">
  • Project management skills (implementation to completion)">
  • Excellent stakeholder management skills">
  • Familiarity with process automation tools">
  • Lean Six Sigma Green Belt Certification or equivalent">
">

Preferred Qualifications:

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  • 3-5 years of experience in 'as-is' process discovery and 'to-be' process modelling and analysis">
  • Has led multiple continuous improvement projects that delivered tangible benefits">
  • At least 1 year experience in the financial services industry, preferably in insurance">
  • Graduate degree in Business, Engineering or related disciplines">
  • Expert knowledge of risk and internal control concepts">
  • Deep understanding of definition, implementation and analysis of metrics and providing insights">
  • Application of CI tools – e.g. process mining or statistical tools">
">

Benefits:

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  • Competitive salary and benefits package">
  • Opportunities for professional growth and development">
  • A dynamic and supportive work environment">
">

QBE Cultural DNA:

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  • We are a customer-focused organisation">
  • We are technical experts">
  • We are inclusive">
  • We are fast-paced">
  • We are courageous">
  • We are accountable">
  • We are a team">
"] ,

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