Technical Solutions Specialist

2 days ago

Cebu City, Central Visayas, Philippines beBeeTechnical Full time $50,000 - $80,000
Job Description

We are seeking a skilled Technical Solutions Professional to join our team. As a key member of our Revenue Operation Department, you will be responsible for delivering technical solutions that meet the needs of our customers.

  • Engage in functional and technical discussions with customers to understand their requirements and pain points.
  • Design and present solutions that demonstrate the value of our product, addressing customer needs effectively.
  • Conduct needs assessments and solution-finding sessions, including technical questionnaires, for customers with varying levels of complexity.
Required Skills and Qualifications
  • Bachelor's or Master's degree in a relevant field.
  • 2-4 years of experience in a technical customer-facing role.
  • Strong understanding of our product suite, including front-end and back-end functionality.
  • Ability to troubleshoot technical product functional issues, sales processes, and propose solutions.
  • Excellent written and verbal communication skills, with the ability to explain technical concepts clearly to diverse audiences.
  • Team-oriented mindset, working effectively with Sales, Customer Success, and other internal stakeholders.
Benefits

We offer a competitive Total Rewards package that includes generous time off and health and wellness programs. Our remote-centric culture empowers you to work with purpose and accountability in a way that best suits you.

  • Health Care Coverage
  • Education Reimbursement
  • Competitive Paid Time Off
  • 4 Self-Care Days per year
  • National Holidays
  • Paid Volunteer Time
  • Charitable contribution match
  • Monthly Wellness or Home Office Reimbursement
  • Access to Modern Health (mental health platform)
  • Parental Leave
  • Retirement Plan with match/contribution
Others

We strive to break down silos, collaborate effectively, and celebrate each other's successes. We respect local cultures and embrace diversity, thinking globally and acting locally to maximize our impact on education.

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