Customer Technical Solutions Associate
1 day ago
As a Technical Support Representative at VCC Link, you will play a critical role in delivering exceptional customer experiences. You will be responsible for providing technical support and troubleshooting assistance to customers via phone, resolving complex issues efficiently, and collaborating with other team members to improve service efficiency.
Key Responsibilities:
• Provide technical assistance and troubleshooting support to customers via phone.
• Resolve customer issues related to telecommunications products and services.
• Document and track customer interactions and resolutions for future reference.
• Participate in ongoing training and development to enhance technical knowledge and skills.
Qualifications and Requirements:
• Minimum 1 year of BPO experience in a voice account environment.
• Strong problem-solving, communication, and interpersonal skills.
• Ability to work effectively in a fast-paced environment with multiple priorities.
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Customer Service and Sales Ambassador
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Business Development Representative
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Customer Service Representative
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Operations Manager
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Technical Support Specialist
2 days ago
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Technical Support Specialist
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Healthcare Customer Service Representative
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Customer Support Representative
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Help Desk Technician
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IT Support Specialist
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Help Desk Resolution Expert
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Davao City, Davao, Philippines VCC Link Full timeCompany OverviewVCC Link is a leading provider of customer experience solutions. We strive to deliver exceptional results through our commitment to quality, innovation, and customer satisfaction.Job DescriptionThis role involves providing technical support and troubleshooting assistance to customers. The ideal candidate will have excellent problem-solving...
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