Customer Service Representative
16 hours ago
Neksjob Overview
">At Neksjob, we strive to deliver exceptional customer experiences through our Call Center operations. Our team of professionals works tirelessly to ensure that every interaction with our customers is positive and memorable.
Job Summary
">We are seeking a highly skilled Customer Service Representative to join our team. As a key member of our call center operations, you will be responsible for providing world-class service to our customers, answering product and service questions, and suggesting information about other products and services.
Key Responsibilities
">- ">
- Answer customer inquiries and provide solutions in a timely and professional manner;">
- Respond to customer complaints and concerns in a courteous and empathetic manner;">
- Document customer interactions and update records as necessary;">
- Maintain accurate and up-to-date knowledge of company products and services;">
Qualifications
">To be successful in this role, you must possess excellent communication and interpersonal skills, be able to work effectively in a fast-paced environment, and have a strong customer service focus. Additionally, you should be a college graduate, preferably with experience in BPO or customer service.
Benefits
">We offer a very competitive salary, world-class facilities, best health insurance for you and your dependents, paid leaves, and career advancement opportunities through our Track Trainee program.
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Customer Service Representative
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