
IT Solutions Specialist
1 day ago
This role focuses on the seamless integration of IT services for clients. Key responsibilities include:
- Documentation and assessment of client environments, including hardware, security, and software.
- Implementation of tools and services to enhance monitoring, security, and self-service capabilities.
You will collaborate with engineers and technicians to deliver exceptional client experiences.
Key Responsibilities:
- Contribute to the development and implementation of our client onboarding program.
- Effective communication with clients, project managers, sales teams, and client services teams.
Desired Qualifications and Experience:
- A minimum of 3 years' experience in IT, preferably in a managed services provider (MSP) environment.
- Proficiency in current Windows operating systems.
- In-depth understanding of Active Directory and Group Policy.
- Familiarity with Microsoft 365 administration.
- Experience with firewall assessments and management of Meraki, SonicWALL, Cisco, and Fortinet devices.
- Demonstrated knowledge of networking concepts, including routing, switching, and VLANs.
The ideal candidate will possess hands-on experience with start-to-finish deployment of IT solutions, with a strong background in MSP operations.
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