Senior Client Solutions Specialist

22 hours ago

Mabalacat, Central Luzon, Philippines beBeeCustomer Full time ₱1,500,000 - ₱2,500,000
Senior Client Solutions Specialist

We are seeking a highly skilled Senior Client Solutions Specialist to support the successful integration of our products with our clients.

This role requires strong attention to detail, experience managing enterprise-level clients, data analysis skills, and excellent organizational and troubleshooting skills.

Main Responsibilities:
  • Provide strategic and tactical client services to complex and high-touch clients.
  • Understand customer needs and translate them into strategic solutions and recommendations.
  • Present and facilitate large group meetings for small through enterprise clients regarding our product suite.
  • Offer technical assistance and troubleshooting to clients during implementation and deployment of our technology products.
  • Collaborate with the engineering team to scope, prioritize, and manage customer requests.
  • Demonstrate strong communication skills that span 1:1 interactions and large group meetings for diverse audiences.
Requirements:
  • Bachelor's degree and 4-7 years of experience in software technical support, account management, or a technical customer-facing role.
  • Strong understanding of technological platforms and web infrastructure.
  • Intermediate knowledge of HTML/CSS/JavaScript and debuggers.
  • Excellent customer relationship skills, including ability to assess client needs and interact with all levels of management.
What We Offer:
  • A competitive compensation package.
  • Opportunities for professional growth and development.
  • A dynamic and inclusive work environment.

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