Order Fulfillment Specialist

1 day ago

Paranaque City, Calabarzon, Philippines beBeeOperations Full time $60,000 - $80,000
Job Opportunity

We are seeking a detail-oriented individual to ensure efficient order fulfillment by supporting sales, project management, and accounting teams.

This position requires strong communication and interpersonal skills as it involves regular interaction with clients, manufacturers, and internal departments.

Main Responsibilities
  • Process, track, and bill customer orders accurately and efficiently.
  • Assist in preparing product specifications, pricing research, and vendor discussions.
  • Submit and manage new customer and vendor forms for approval.
  • Support the development of client proposals as needed.
  • Verify and manage manufacturer orders ensuring accuracy in details and specifications.
  • Utilize ERP software to manage order processing and documentation.
  • Work with Project Spec and Cap Worksheets to create and review product specifications.
  • Follow up on order status, delivery schedules, and issue resolution to ensure smooth operations.
  • Maintain and update the order tracking system providing regular reports.
  • Coordinate and confirm deliveries and installations with warehouses and client representatives.
  • Track warehouse receiving of products and ensure proper documentation.
  • Ensure client satisfaction by assisting with final approvals and addressing any concerns.
  • Process invoices and maintain well-organized project files.
  • Participate in team meetings and company initiatives.
  • Perform other related duties as assigned.
Key Qualifications
  • Excellent English communication skills both verbal and written.
  • Strong interpersonal skills ability to interact effectively with clients and internal teams.
  • Highly organized with strong project management skills able to manage multiple tasks efficiently.
  • Tech-oriented comfortable with technology must quickly adapt to various software tools.
  • Experience with ERP software is required.
  • Basic understanding of Project Spec and familiarity with Cap Worksheets or similar tools.
  • Proficiency in Microsoft Office Suite Excel Word Outlook.
  • Ability to meet deadlines and work efficiently under pressure.
  • Prior experience in end-to-end customer service order processing or a similar role is preferred.
  • Must have a personal PC/laptop and a stable internet connection minimum 20 Mbps download & upload speed.
About Us

We are a global business process outsourcing firm with over 25 years of experience. We help fast-growing companies scale through smart talent strategies automation and technology-driven solutions.

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