
Driver Onboarding Specialist
24 hours ago
We are looking for a skilled and proactive individual to join our team as an Onboarding Specialist. In this role, you will play a crucial part in cultivating a seamless onboarding journey for new drivers.
The ideal candidate will be responsible for contacting and following up with drivers, reviewing their application documents, guiding them through the onboarding process, and ensuring high conversion rates. If you possess exceptional communication skills, problem-solving abilities, and attention to detail, we encourage you to apply.
About the Role:
- Contact and follow up with drivers to ensure a smooth onboarding experience
- Review and record application documents to verify driver qualifications
- Provide clear guidance during the onboarding process to drive high conversion rates
- Address any issues that may arise and track progress
Key Qualifications:
- Excellent verbal and written English communication skills
- At least 1 year of experience in sales or customer support with conversation/retention goals
- Proficiency in Google Suite and Slack
- Positive attitude, diligent, and results-oriented
- Availability during work hours and commitment to scheduled times
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