Business Relationship Development Lead

1 week ago

Manila, National Capital Region, Philippines beBeeLeadership Full time ₱800,000 - ₱1,200,000
Job Opportunity

We are seeking a visionary leader to fill the role of Client Services Director. This position requires strategic thinking, excellent communication skills and a strong ability to build relationships with key players in the industry.

About the Role
  • The Client Services Director will develop and maintain strong business partnerships with key clients, ensuring their needs are met and exceeded.
  • This role involves working closely with cross-functional teams to drive financial performance, minimize costs and create efficiencies.
  • The successful candidate will oversee and enhance existing client relationships, identifying opportunities for growth and improvement.
Key Responsibilities
  1. Develop strategic partnerships with clients to drive business growth.
  2. Ensure financial performance of client contracts and programs.
  3. Collaborate with cross-functional teams to minimize costs and create efficiencies.
  4. Oversee and enhance existing client relationships.
  5. Work collaboratively with support groups and Operations teams.
Requirements
  • 5+ years of contact center experience, preferably in a BPO environment.
  • Previous account management/client relations experience is required.
  • Previous management experience is also required.
  • Possess excellent verbal and written communication skills.
  • Demonstrated analytical and problem-solving skills are essential.
  • Strong organizational skills and a creative mindset are necessary.
  • Demonstrated proficiency with Microsoft Office Suite is required.
  • Prior experience giving presentations is essential.
Benefits

This role offers a competitive salary, comprehensive benefits package and opportunities for career advancement.

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