Global Travel Advisor

1 day ago

Bacoor, Calabarzon, Philippines beBeeCustomerCentric Full time ₱270,000 - ₱405,000

Travel Solutions Expert

We're seeking a skilled professional to provide exceptional travel advice and support to our customers. As a Reservation Sales Specialist, you will be the primary point of contact for delivering our brand experience.

Your key responsibilities will include:

  • Sales and Customer Service: Provide industry-leading reservation solutions in multiple languages to ensure a seamless customer experience.
  • Brand Champion: Demonstrate knowledge, passion, and pride in representing our brand values.
  • Cultural Awareness: Embrace the global diversity of our guests and adapt to their unique needs.
  • Performance Excellence: Consistently meet or exceed performance expectations despite challenges.
  • Rapport Building: Build trust with guests through active listening and a conversational approach.
  • Loyalty Driven: Inspire loyalty through personalized service driven by guest needs.
  • Problem Solving: Use creativity to find solutions and drive results.
  • Time Management: Manage time effectively, including adherence to schedule and break times.
  • Technical Skills: Navigate multiple web-based systems to provide an enhanced guest experience.
  • Continuous Learning: Stay motivated and develop new skills to stay ahead.

Requirements

To succeed in this role, you'll need:

  • Strong Communication Skills: Excellent bilingual communication skills – listening, written, verbal.
  • Social Intelligence: Empathy, self-awareness, cultural sensitivity.
  • Technical Proficiency: Strong web-based navigation skills, ability to customize generic information.
  • Adaptability: Ability to embrace technological and organizational changes.
  • Bachelor's Degree: A degree in a related field such as Tourism is preferred.

About Us

We're a leading provider of travel services, committed to delivering exceptional experiences to our customers. If you're passionate about providing top-notch customer service and have a flair for sales, we'd love to hear from you

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