Strategic Global Project Lead
24 hours ago
We are seeking a highly skilled Project Manager to lead the deployment of medium to large scale global projects. As the primary liaison overseeing projects, you will be responsible for building, managing and maintaining project documentation on a global scale. Your key responsibilities will include ensuring projects are completed on time and within budget, building plans, establishing project deadlines, assigning functional responsibilities, conducting due diligence, and gathering materials as required.
You will report to the Director of Learning & Development who is responsible for Project Management and department governance. You will contribute to the success of the business as you are the primary point of contact overseeing various internal initiatives.
Some of your typical day tasks will include:
- Building, managing and maintaining master project documentation
- Partnering with internal teams, senior executive level partners and external clients and vendors
- Communicating and documenting program requirements and status to clients, internal team members and other partners
- Supporting the deployment, promotion and achievement of departmental and corporate strategy, business goals and objectives
- Identifying risk and mitigation, and escalating when necessary
To succeed in this role, you will need to have the following skills and qualifications:
- Bachelor's degree or equivalent relevant experience
- 2+ years' experience in a project management role leading the deployment of medium to large scale global projects
- Comfortable facilitating meetings and effectively completing project plans and deliverables for client facing, senior and executive level management
- Experience with project management and word processing software, spreadsheet, and flowcharting applications (MS Project, Asana, MS Office, Excel and Visio)
- Ability to travel up to 25% of the time, must have or be able to obtain a valid passport and be willing to travel internationally
We offer a supportive work environment that promotes career growth and development. Some of the benefits you can expect include:
- A competitive salary and performance bonus opportunities
- A great compensation package, including tuition reimbursement and wellness and healthcare benefits
- A paid time off (PTO) program that allows you to take time off when needed
- An inclusive culture and community-minded organization where giving back is encouraged
- A global team of curious lifelong learners guided by our company values
We are a customer experience company that helps businesses build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. We talk, message, text, and video chat with millions of customers every day.
We are proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work.
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