Customer Service Delivery Specialist

2 days ago


Tarlac City, Central Luzon, Philippines Neksjob Corporation Full time

Neksjob Corporation seeks a highly skilled Customer Service Delivery Specialist to join our team.

Job Description

We are looking for an individual who can effectively manage incoming calls and customer service inquiries regarding phone or mobile phone services, billing concerns, or promo packages.

Key Responsibilities:

  • Manage Incoming Calls
  • Assess Customers' Needs
  • Ensure Call Logging
  • Provide Timely Solutions

To be successful in this role, you must possess excellent communication skills, be able to work in a fast-paced environment, and demonstrate a high level of empathy and problem-solving ability.

Required Skills and Qualifications

The ideal candidate will have:

  • A strong background in customer service
  • Excellent communication and interpersonal skills
  • Ability to work in a team environment
  • Strong problem-solving and analytical skills
Benefits

As a valued member of our team, you will enjoy a range of benefits including:

  • Ongoing training and development opportunities
  • A supportive and dynamic work environment
  • A competitive salary and benefits package


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