Customer Experience Specialist

1 month ago


Tarlac City, Central Luzon, Philippines Neksjob Philippines Full time
About Neksjob Philippines

We are a leading organization in the industry, committed to delivering exceptional customer experiences. Our team of professionals works tirelessly to ensure that our customers receive the best possible service.

Job Summary

We are seeking a highly motivated and customer-focused Customer Experience Specialist to join our team. As a key member of our customer service department, you will be responsible for responding to customer inquiries and providing solutions that meet their needs.

Responsibilities
  • Respond to customer inquiries via phone, email, or chat
  • Provide solutions to customer complaints and issues
  • Work collaboratively with colleagues to achieve team goals
  • Continuously improve customer experience through process improvements and feedback
Requirements
  • At least SHS Graduate/College Level
  • With or Without Experience
  • Strong verbal and written communication skills
  • Ability to work in a fast-paced environment
  • Customer-focused and team-oriented
Benefits

As a valued member of our team, you can expect:

  • A competitive salary package of 12,000-22,000
  • A dynamic and collaborative work environment
  • Ongoing training and development opportunities


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