Customer Service Ambassador
1 month ago
We are seeking a highly skilled Retail Customer Service Ambassador to provide exceptional customer service and support in our retail environment.
About NeksjobNeksjob is a dynamic company that prides itself on delivering top-notch products and services. As a Retail Customer Service Ambassador, you will be the face of our company, interacting with customers daily and ensuring a positive shopping experience.
Job SummaryThis role requires a friendly and proactive individual who can effectively engage with customers, resolve issues, and promote our products. Key responsibilities include:
Customer Interaction- Greet customers warmly and assist them in locating products.
- Answer questions and provide product information to enhance their shopping experience.
- Engage customers to understand their needs and suggest appropriate products.
- Upsell when appropriate to meet sales targets.
- Handle customer complaints and inquiries effectively.
- Maintain customer satisfaction through timely resolution.
- Process transactions accurately and manage cash registers.
- Handle returns and exchanges in accordance with company policies.
- Assist with stock management, including restocking shelves and organizing displays.
- Maintain a clean and organized store environment.
- Collaborate with team members to achieve store goals and maintain a positive working environment.
The ideal candidate will have at least 6 months of experience as a customer service representative and be willing to work on-site. We offer a competitive salary range of $40,000 - $60,000 per year, depending on location and qualifications.
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Customer Service Ambassador
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Customer Service Ambassador
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