Customer Service Ambassador

1 month ago


Tarlac City, Central Luzon, Philippines Neksjob Full time

We are seeking a highly skilled Retail Customer Service Ambassador to provide exceptional customer service and support in our retail environment.

About Neksjob

Neksjob is a dynamic company that prides itself on delivering top-notch products and services. As a Retail Customer Service Ambassador, you will be the face of our company, interacting with customers daily and ensuring a positive shopping experience.

Job Summary

This role requires a friendly and proactive individual who can effectively engage with customers, resolve issues, and promote our products. Key responsibilities include:

Customer Interaction
  • Greet customers warmly and assist them in locating products.
  • Answer questions and provide product information to enhance their shopping experience.
Sales Support
  • Engage customers to understand their needs and suggest appropriate products.
  • Upsell when appropriate to meet sales targets.
Issue Resolution
  • Handle customer complaints and inquiries effectively.
  • Maintain customer satisfaction through timely resolution.
Cash Handling and Inventory Management
  • Process transactions accurately and manage cash registers.
  • Handle returns and exchanges in accordance with company policies.
  • Assist with stock management, including restocking shelves and organizing displays.
Store Maintenance and Team Collaboration
  • Maintain a clean and organized store environment.
  • Collaborate with team members to achieve store goals and maintain a positive working environment.

The ideal candidate will have at least 6 months of experience as a customer service representative and be willing to work on-site. We offer a competitive salary range of $40,000 - $60,000 per year, depending on location and qualifications.



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