Customer Service Liaison
1 day ago
Neksjob is a reputable organization committed to providing exceptional customer service.
Job Description
We are seeking a skilled Customer Service Liaison to join our team. The successful candidate will be responsible for managing incoming calls and customer service inquiries related to phone or mobile phone services, billing concerns, or promotional packages.
Key Responsibilities:
- Identify and assess customers' needs to achieve satisfaction
- Ensure all calls are logged in the system for proper monitoring and closure
Requirements
To be considered for this role, you must possess excellent communication and interpersonal skills. You should be able to work effectively in a fast-paced environment and provide top-notch customer service.
Benefits
As a valued member of our team, you will have access to ongoing training and development opportunities that will enhance your skills and career prospects.
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