Back Office Customer Service Representative

16 hours ago


Mandaluyong City, National Capital Region, Philippines beBeeCustomerService Full time ₱800,000 - ₱1,200,000
Job Overview

We are seeking an experienced professional to join our team as a Back Office CSR. As a key member, you will have the opportunity to work closely with highly skilled professionals who prioritize employee satisfaction and work-life balance.


Key Responsibilities
  • Review and verify session notes for accuracy and completeness
  • Assist with scheduling tasks and manage related updates in a timely manner
  • Perform various administrative duties to support back-office functions
  • Communicate effectively with therapists and other team members via email and phone to ensure clear and accurate information flow

Requirements
  • At least 6 months BPO experience
  • Back-Office experience is advantageous
  • Experience in ABA or similar fields is beneficial
  • Excellent verbal and written English skills
  • Willingsness to work onsite in Mandaluyong
  • Amenability to working night shifts

Benefits Package
  • Competitive salary and benefits
  • Health Insurance with dependent coverage
  • Night differential of up to 10%
  • Attendance bonus available
  • Paid time off
  • Leave credits convertible to cash
  • Performance appraisals
  • Work-life balance prioritized
  • Career growth opportunities encouraged

Our Commitment
  • Strong culture and values-driven leadership
  • Continuous learning and innovation opportunities
  • An inclusive environment where everyone thrives

Employment Details
  • Full-time employment
  • Seniority level: Not applicable
  • Industry: IT Services and IT Consulting


  • Mandaluyong City, National Capital Region, Philippines ISTA Personnel Solutions Full time

    ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Customer Service Representative to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a...

  • Back Office Associate

    4 weeks ago


    Mandaluyong City, National Capital Region, Philippines ISTA Personnel Solutions Full time

    ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Customer Service Representative to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a...


  • Mandaluyong City, National Capital Region, Philippines ISTA Personnel Solutions Full time

    ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Customer Service Representative to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a...


  • Mandaluyong City, National Capital Region, Philippines beBeeCustomer Full time ₱30,000 - ₱40,000

    Job DescriptionWe are seeking a highly skilled and motivated individual to join our customer service team. As a customer service representative, you will be the primary point of contact for customers and play a key role in ensuring their satisfaction with our products and services.Responsibilities include handling customer inquiries in a prompt, efficient,...


  • Mandaluyong City, National Capital Region, Philippines ISTA Solutions Full time

    OverviewISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Back-Office CSR to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture...


  • Mandaluyong City, National Capital Region, Philippines San Miguel Corp. Full time

    Select how often (in days) to receive an alert:Title: Customer Care Representative - Local Financial AccountLocation:Mandaluyong City (ABK0), PHDate: May 15, 2025Description:Position Title:Customer Service RepresentativeWork Base: SMPC, MandaluyongQualifications: Graduate of 4-year course or completed at least 2 years in College; preferably with Financial...


  • Mandaluyong City, National Capital Region, Philippines ISTA Solutions Full time

    ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Back-Office CSR to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused...


  • Mandaluyong City, National Capital Region, Philippines beBeeCustomerService Full time ₱150,000 - ₱250,000

    Job DescriptionWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional service to our clients via phone or written correspondence.Key Responsibilities:Communicate effectively with customers to resolve their concerns...


  • Mandaluyong City, National Capital Region, Philippines Metacom Business Process Outsourcing Solutions Inc. Full time

    WE'RE HIRING – CUSTOMER SERVICE REPRESENTATIVE Location: Bridgetowne, Silver City, EDSA Greenfield & RockwellAccount: Multiple Accounts are availableWhat You'll Do:Handle calls, emails, or chats from customersProvide accurate information & solutionsEnsure a positive customer experienceDocument and follow up on customer concernsQualifications:At least HS...


  • Mandaluyong City, National Capital Region, Philippines HR Talent Spotter Full time

    Job Description:We are looking for Customer Service Representatives who are passionate about helping people and can handle customer concerns with professionalism and care. The ideal candidate is dependable, has strong communication skills, and is willing to grow with the team.Qualifications:Senior High School Graduate (at least)Must be 18 years old+Excellent...