
Back Office Customer Service Representative
16 hours ago
We are seeking an experienced professional to join our team as a Back Office CSR. As a key member, you will have the opportunity to work closely with highly skilled professionals who prioritize employee satisfaction and work-life balance.
Key Responsibilities
- Review and verify session notes for accuracy and completeness
- Assist with scheduling tasks and manage related updates in a timely manner
- Perform various administrative duties to support back-office functions
- Communicate effectively with therapists and other team members via email and phone to ensure clear and accurate information flow
Requirements
- At least 6 months BPO experience
- Back-Office experience is advantageous
- Experience in ABA or similar fields is beneficial
- Excellent verbal and written English skills
- Willingsness to work onsite in Mandaluyong
- Amenability to working night shifts
Benefits Package
- Competitive salary and benefits
- Health Insurance with dependent coverage
- Night differential of up to 10%
- Attendance bonus available
- Paid time off
- Leave credits convertible to cash
- Performance appraisals
- Work-life balance prioritized
- Career growth opportunities encouraged
Our Commitment
- Strong culture and values-driven leadership
- Continuous learning and innovation opportunities
- An inclusive environment where everyone thrives
Employment Details
- Full-time employment
- Seniority level: Not applicable
- Industry: IT Services and IT Consulting
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