
Back Office CSR for Healthcare Account
3 weeks ago
ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Back-Office CSR to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you
Account Specific Roles and Responsibilities
- Review and verify session notes for accuracy and completeness
- Assist with scheduling tasks and manage related updates in a timely manner
- Perform various administrative duties as needed to support back-office functions
- Communicate effectively with therapists and other team members via email and phone to ensure clear and accurate information flow
Requirements
- At least 6 months BPO experience
- Back-Office experience is an advantage
- Experience in ABA or similar fields is a PLUS
- Excellent verbal and written English skills
- Willing to work onsite in Shaw Blvd, Mandaluyong
- Amenable working night shift
Benefits
- Competitive salary and benefits
- Health Insurance with free dependents*
- 10%-night differential
- Attendance Bonus
- Paid time off
- Convertible to cash leave credits
- Performance Appraisal
- Work-life balance
- A focus on growing your career path with us
- We encourage you to follow your passions and learn new skills
Our commitment to you
- Strong culture and values-driven leadership
- We create opportunities for you to learn and grow at any stage of your career
- Continuous learning and innovation
- We foster an all inclusive environment where everyone thrives
Seniority level
Not Applicable
Employment type
Full-time
Job function
Other
Industries
IT Services and IT Consulting
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