Back Office CSR for Healthcare Account

17 hours ago

Mandaluyong City, National Capital Region, Philippines ISTA Solutions Full time
Overview

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Back-Office CSR to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you



Account Specific Roles and Responsibilities
  • Review and verify session notes for accuracy and completeness
  • Assist with scheduling tasks and manage related updates in a timely manner
  • Perform various administrative duties as needed to support back-office functions
  • Communicate effectively with therapists and other team members via email and phone to ensure clear and accurate information flow


Requirements
  • At least 6 months BPO experience
  • Back-Office experience is an advantage
  • Experience in ABA or similar fields is a PLUS
  • Excellent verbal and written English skills
  • Willing to work onsite in Shaw Blvd, Mandaluyong
  • Amenable working night shift


Benefits
  • Competitive salary and benefits
  • Health Insurance with free dependents*
  • 10%-night differential
  • Attendance Bonus
  • Paid time off
  • Convertible to cash leave credits
  • Performance Appraisal
  • Work-life balance
  • A focus on growing your career path with us
  • We encourage you to follow your passions and learn new skills


Our commitment to you
  • Strong culture and values-driven leadership
  • We create opportunities for you to learn and grow at any stage of your career
  • Continuous learning and innovation
  • We foster an all inclusive environment where everyone thrives


Seniority level

Not Applicable



Employment type

Full-time



Job function

Other



Industries

IT Services and IT Consulting

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