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Client Experience Management Professional

1 week ago

Manila, National Capital Region, Philippines Capital One Philippines Support Services Corp. Full time
Job Summary

We are seeking a detail-oriented Client Experience Management Professional to join our team in Alabang, Philippines. This role involves coordinating client requests, analyzing data, and identifying opportunities for process improvements.

Key Responsibilities:
  1. Coordinate client requests and resolve issues in a timely manner.
  2. Analyze data to identify trends and areas for improvement.
  3. Communicate findings and recommendations to management.
  4. Develop and implement process improvements to enhance client experience.

This role requires excellent analytical and problem-solving skills, as well as strong communication and interpersonal skills.