Expert Technical Operations Specialist

3 days ago

Cagayan de Oro, Northern Mindanao, Philippines beBeeTechnical Full time ₱800,000 - ₱1,200,000
Job Overview

We are seeking a skilled IT Support Specialist to provide technical operations and support to our affiliate employees.

The successful candidate will be responsible for providing remote support for various platforms, including Microsoft Windows, MacOS, Android, and iOS, as well as Microsoft 365 applications and other software.

They will also be responsible for network support, including remotely assisting with maintenance, troubleshooting, modifications, and upgrades of all facilities, including its affiliates.

  • Assist with pre-sales engineering team, sales teams, and customers.
  • Generate sample BOM lists with the assistance of the pre-sales engineering team.
  • Provide post-sales support to customers after they purchase a Mikrotik product.
  • Support other products.
  • Monitor RMA requests, Create RMAs.

The focus will be on end user and internal network monitoring and support; other responsibilities not limited to the list above will be assigned during downtime.

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