Technical Operations Expert

22 hours ago

Cagayan de Oro, Northern Mindanao, Philippines beBeeOperations Full time $65,000 - $95,000

Job Title: Technical Operations Support

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We are seeking a skilled Technical Operations Specialist to join our team. As a key member of our operations backbone, you will play a crucial role in designing and running the operational infrastructure for our clients.

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This is a hands-on technical operations role with executive support responsibilities, requiring strong technical skills and attention to detail. You will partner closely with engineering and leadership to use AI tools and modern ops software to keep work organized, observable, and moving.

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You will be responsible for driving tasks to completion, maintaining clear documentation and follow-up actions, and handling inbound and outbound calls to stakeholders. Additionally, you will anticipate issues and create buffers, reminders, and contingency plans to keep tasks on track.

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The ideal candidate will have a technical background or equivalent fluency working with engineers, demonstrated experience building automations and operational systems, and comfortable and professional communication skills. They should also have obsessive attention to detail, reliability, and a bias for action.

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Bonus points if you can develop low-code automations using tools like Notion, Airtable, Slack, and Zapier to streamline tasks and ensure automation reliability with logs and alerts.

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Key Responsibilities:

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  • ", "
  • Drive tasks to completion and maintain clear documentation.", "
  • Handle inbound and outbound calls to stakeholders.", "
  • Anticipate issues and create buffers, reminders, and contingency plans.", "
  • Develop a system for receipts and provide weekly reports.", "
  • Design low-code automations to streamline tasks.", "
  • Facilitate regular check-ins with engineering on project progress and blockers.", "
  • Use AI tools for drafting communications and SOPs.", "
  • Structure Notion spaces and write SOPs.", "
  • Track a visible 'waiting-on-others' list and follow up with clear SLAs.", "
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Requirements:

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  • ", "
  • No minimum years of experience required.", "
  • Technical background or equivalent fluency working with engineers.", "
  • Demonstrated experience building automations and operational systems.", "
  • Comfortable and professional on the phone and in written communication.", "
  • Obsessive attention to detail and reliability.", "
  • Bias for action and high energy.", "
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We offer:

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  • ", "
  • A dynamic and supportive work environment.", "
  • Opportunities for growth and development.", "
  • A competitive compensation package.", "

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