
Patient Financial Liaison
7 days ago
We are seeking a detail-oriented professional to join our team as a Patient Financial Liaison. This role plays a critical part in ensuring patients are informed about their financial responsibilities prior to appointments, and that all financial communications are accurately documented.
Main Responsibilities- Proactively reach out to patients to review co-pays, balances, and payment options.
- Provide clear explanations of billing statements and assist with setting up payment plans when needed.
- Audit patient interactions, financial discussions, and related information to maintain accurate records.
- Collaborate with intake, clinical, and billing teams to ensure seamless information flow.
- Escalate complex patient or insurance issues for resolution.
- Prior experience in medical billing, insurance verification, or healthcare accounts receivable.
- Proficiency in English (spoken and written).
- Strong analytical skills, accuracy, and time management.
- Ability to manage sensitive patient information with integrity (HIPAA compliance).
- Comfortable using billing software, EHR systems, and Microsoft Office Suite.
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