
Financial Markets Liaison
1 week ago
This is a role for someone who has a keen interest in the stock market and wants to work with a global Fintech startup.
You will be responsible for solving complex customer problems, upholding high customer satisfaction, and leaving our customers delighted.
- Taking full ownership of customer feedback and general inquiries.
- Help drive positive change throughout the business by identifying and solving customer issues and proposing next-level process improvements.
About You:
- Have knowledge or interest in investing in the share market
- Know how to read financial statements
- Understand financial and/or investment terminologies
- Great communication skills
- Love to take challenges and help others
- Results-driven and problem-solver
- Ability to adapt to different situations
- Flexible and willing to work on a shifting schedule/holidays/weekends
- Experience with customer support and subscription-based software
- Experience with payment tools like Stripe
- 1-year+ experience in a similar role is ideal
- Has the desire to explore more about investing
- Enjoy autonomy and the freedom to achieve your work goals on your terms
- Like being part of a small team where you will have a direct impact on our customers and product
We offer:
- Healthcare support
- Internet Work from Home Allowance
- Flu Shot
- Money to invest in the stock market
- Quarterly remote events and yearly in-person event
Seniority level: Entry level
Employment type: Contract
Job function: Management and Manufacturing
Industry: Software Development
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