Immersive Community Liaison

2 days ago

Cainta, Calabarzon, Philippines beBeeCommunication Full time ₱30,000 - ₱50,000

Job Title:

Immersive Community Liaison

We are seeking an elite Immersive Community Liaison to represent high-profile content creators by engaging with their audiences through real-time online chat.

The ideal candidate is emotionally intelligent, excels at building rapport, and is skilled at upselling digital products and services. This is a remote position offering competitive compensation and opportunities for growth.

Key Responsibilities:

  • Engage with fans and followers on behalf of content creators via online chat platforms, ensuring a positive, personalized experience.
  • Identify opportunities to upsell premium content, subscriptions, and exclusive offers in a natural, customer-focused manner.
  • Respond promptly to inquiries, resolve issues, and provide accurate information about products and services.
  • Maintain detailed records of conversations and transactions in CRM systems.
  • Collaborate with team members to optimize chat strategies and share best practices.
  • Uphold the highest standards of professionalism and confidentiality at all times.

Ideal Candidate Profile:

  • Proven experience in customer support, sales, or chat moderation, preferably within the BPO sector.
  • Exceptional written communication skills and the ability to multitask across multiple chat sessions.
  • High emotional intelligence and a genuine passion for customer engagement and satisfaction.
  • Demonstrated ability to identify customer needs and offer tailored solutions that drive revenue.
  • Track record of meeting or exceeding sales targets in a fast-paced environment.
  • Familiarity with CRM tools and online chat software.
  • Ability to work independently and as part of a remote team.

What We Offer:

A dynamic and supportive work environment, ongoing training and development opportunities, and a competitive salary package.

How to Apply:

If you are a motivated and customer-focused individual looking to take your career to the next level, please submit your application.

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