
Operational Performance Coordinator
1 day ago
We are seeking an organized and proactive Operational Support Specialist to optimize our backend operations. This role involves managing invoicing, time tracking, and contract administration while ensuring day-to-day efficiency.
Main Responsibilities:- Administrative Support:
- Manage documents, trackers, and operational workflows
- Oversee and audit Hubstaff time tracking for all contractors and external staff
- Prepare and send client contracts using established templates
- Track key deadlines and ensure critical actions are followed up on
- Financial Operations:
- Own and manage the invoicing process - ensure all hours are invoiced correctly and on time
- Assist in processing salary and contractor payments while keeping records organized and up to date
- Support with finance-related admin: receipts, documentation, reconciliations, etc
- Proactively spot and resolve payment delays, discrepancies, or red flags
- Research & Coordination:
- Research relevant awards, events, partnerships, and apply to them as needed
- Support with ad hoc projects, market research, and executive reporting
- Help manage calendars, reminders, and weekly execution checklists
- Education: Bachelor's degree or higher in Finance, Accounting, Business, or a related field
- Experience: Proven experience in administrative, financial operations, or operational support roles
- Organizational Skills: Strong analytical and organizational skills
- Invoicing Expertise: Experience handling complex invoicing operations
- Independent & Resourceful: Takes initiative and figures things out without waiting for full instructions
- Thrives in Chaos: Stays focused and efficient even when priorities shift quickly
- Detail-Obsessed: Never misses a follow-up, deadline, or formatting error
- Communication: Professional communication skills, both written and verbal
- Background in staffing, outsourcing, or recruitment operations
- Confident enough to hold founders and stakeholders accountable when needed
- Experience working in international, fast-paced startup environments
- Experience calculating financial metrics like burn rate, runway, churn, LTV/CAC, etc
- Familiarity with tools like Notion, Google Workspace, Hubstaff, ClickUp, Xero/QuickBooks
- Part-time or Full-time
- Remote position
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