Support and Service Expert

Global Support RepresentativeThis role focuses on supporting EMEA time zones and providing exceptional customer experience.You will be an expert on all of our services, assisting with challenging inquiries and acting as product experts to guide customers to self-sufficiency through education and resources.Supporting customers via email and phone with...

Job Title:Automotive Technical Assistance Agent">We are seeking a skilled Automotive Technical Assistance Agent to join our team. This role combines in-depth automotive knowledge with exceptional customer service skills to ensure efficient problem resolution and high customer satisfaction.">About the Role:The successful candidate will provide expert support...

Financial Services ProfessionalThe role involves providing comprehensive financial services to clients, encompassing preparation of financial statements, income tax returns, and business activity statements. It requires strong analytical skills, attention to detail, and excellent problem-solving abilities.Key responsibilities include:Assisting in the...

Job TitleWe are seeking an experienced Support Engineer to join our team. As a Support Engineer, you will provide technical guidance and issue solutions to customers and internal teams.Monitor escalated tickets globally.Provide expert-level support to customers via phone, remote session, or email communication.Develop in-depth knowledge of SAP Fire Fighter...

Remote Support ExpertAs a skilled Remote Support Expert, you will be the front-line ambassador for our organization, responsible for delivering top-tier support to our users.Key ResponsibilitiesSupport & Troubleshooting: Respond to customer queries via email, chat, and occasional phone support within agreed Service Level Agreements (SLAs).Diagnose and...

Job DescriptionWe are seeking a skilled professional to join our team as a Managed Services Engineer.This is a full-time, 100% remote opportunity with multiple shift options available.Mandarin fluency is required for effective communication with international customers.Main ResponsibilitiesDeliver end-to-end support to customers worldwide, focusing on SDWAN,...

Job Title: Support Resolution ExpertAbout the RoleWe're seeking a skilled professional to fill the position of Support Resolution Expert. This role is responsible for bridging customers, support teams, and developers by owning escalated issues from start to finish and providing timely resolutions.The ideal candidate will possess strong troubleshooting...

Customer Support Specialist - e-Commerce ExpertWe are seeking a Customer Support Specialist to deliver exceptional service and support to our clients in the e-commerce industry.The ideal candidate will have a strong background in customer support, with experience working with e-commerce platforms and providing strategic support to clients.As a Customer...

Functional Overview:A Network Support Engineer is responsible for ensuring that IT services meet agreed-upon performance levels. They monitor service performance, identify issues, and implement corrective actions to maintain high levels of service availability and quality.Duties and Responsibilities:Monitor service performance: Use monitoring tools to track...

Key Responsibilities:● Handle customer inquiries via phone, email, and chat professionally and efficiently.● Provide product information, assist with order placement, and resolve customer concerns.● Address complaints, process returns/exchanges, and escalate issues when necessary.● Maintain accurate customer records and update order details in the...