Remote Customer Service Support
4 days ago
Key Responsibilities:
● Handle customer inquiries via phone, email, and chat professionally and efficiently.
● Provide product information, assist with order placement, and resolve customer concerns.
● Address complaints, process returns/exchanges, and escalate issues when necessary.
● Maintain accurate customer records and update order details in the system.
● Ensure timely follow-ups and proactive communication to enhance customer satisfaction.
● Work closely with internal teams to resolve issues and improve service quality.
Requirements:
● Proven experience in customer service, preferably in e-commerce, retail, or apparel industries.
● Excellent spoken and written English with a neutral to good accent (clear and professional communication).
● Ability to handle high-volume calls while maintaining a positive attitude.
● Strong problem-solving skills and ability to work independently.
● Proficiency in CRM tools, order management systems, and Microsoft Office/Google Suite.
● Willingness to work a flexible schedule based on business needs.
Preferred Qualifications:
● Accent really good
● Experience working in a remote or offshore customer service role.
-
Remote Customer Service Representative
4 days ago
Makati City, National Capital Region, Philippines RoverPass Full timeLocation: Remote – Must be able to work 9:00 AM to 5:30 PM Australia Eastern Standard Time (AEST)Industry: SaaS / Hospitality-TechDepartment: Customer SupportReports To: Customer Support ManagerAbout RoverPassRoverPass is a fast-growing SaaS platform that simplifies the online reservation process for RV parks and campgrounds. Our technology enables...
-
Customer Service Representative
4 days ago
Makati City, National Capital Region, Philippines SUNRISE SEARCH & SUPPORT INC Full time ₱900,000 - ₱1,200,000 per yearAbout the role Looking for an exciting opportunity to build your career in customer service? SUNRISE SEARCH & SUPPORT INC' is currently seeking a full-time Customer Service Representative to join their team in Makati City Metro Manila. As a Customer Service Representative, you will be responsible for providing exceptional service to our valued customers...
-
Customer Service Representative
4 days ago
Quezon City, National Capital Region, Philippines Transworld Systems Customer Service LLC Full time ₱360,000 per yearTSI (Transworld Systems Inc.)HIRING CSR CALL AGENTSStart date: October 13 or 20, 2025Location: 5F Cyberpod 2, Eton Centris Quezon Ave., Quezon City (Onsite)US Utility AccountProcess: Verint assessment, TA interview and Final interview. (VIRTUAL PROCESS ONLY)Perks:30,000 salary package.20% night differential.Free HMO for 2 dependents upon...
-
Customer Support Specialist
2 days ago
Makati City, National Capital Region, Philippines Brixio Full time ₱30,000 - ₱60,000 per yearJob Title: Customer Support SpecialistLocation: Makati, OfficeWork Setup: Initially Work From Home opportunity and On-site and Hybrid after few months.Job Type: Full-TimeSalary: NegotiableJob Description:Are you a dedicated and detail-oriented professional with a passion for customer service? We are looking for a Customer Support Specialist to remotely join...
-
Customer Support Specialist – Card Services
7 days ago
Makati City, National Capital Region, Philippines Extend Your Team Full time ₱1,200,000 - ₱2,400,000 per yearThis is a remote position. About Us We are reinventing consumer credit. We wildly reduce the cost of capital by using technology to easily tap into people's assets. Our first product is the world's cheapest credit card – backed by home equity. Using many patented technologies, we sped up a process that usually takes 4-6 weeks and thousands of dollars...
-
Customer Support Representative
2 days ago
Makati City, National Capital Region, Philippines SuperStaff Full time ₱900,000 - ₱1,200,000 per yearJob Summary: Assists in determining lines of credit for customers; performing collection calls on past due merchandise/institutional accounts; collaborating cooperatively with customers and the client's personnel to secure payment. Must be able to manage collections on all types of accounts (merchandise/equipment/institutional) with a concentration in all...
-
Remote Customer Success Support Specialist
4 days ago
Makati City, National Capital Region, Philippines PENBROTHERS Full time $40,000 - $60,000 per yearAbout PenbrothersPenbrothers is an HR & remote talent management partner and one of the fastest growing companies in the Philippines. We provide talented Filipinos with global opportunities in high-growth startups and dynamic companies, from the comfort of their own homes.About the ClientOur client is an innovative AI-powered SaaS company specializing in...
-
Customer Support
2 weeks ago
Marikina City, National Capital Region, Philippines CARLCARE SERVICE PH INC. Full time ₱150,000 - ₱250,000 per yearJob Description:-Manage large amounts of incoming, outgoing phone calls and online chat.-Identify and assess customers' needs to achieve satisfaction.-Build sustainable relationships and trust with customer accounts through open and interactive communications.-Provide accurate, valid, and complete information by using the right methods/tools.-Handle customer...
-
Customer Service Associate
5 days ago
Makati City, National Capital Region, Philippines PENBROTHERS Full time ₱20,000 - ₱30,000 per yearAbout PenbrothersPenbrothers is an HR & remote talent management partner and one of the fastest growing companies in the Philippines. We provide talented Filipinos with global opportunities in high-growth startups and dynamic companies, from the comfort of their own homes.About the ClientOur client is a design-driven platform helping entrepreneurs build...
-
Mobile Developer
1 week ago
Makati City, National Capital Region, Philippines REMOTE STAFF, INC. Full time ₱40,000 - ₱60,000 per yearJO 16106 | Mobile Developer (iOS/Android) for US-based Transportation Technology Work Status:Full time (40 hours per week)Working Schedule: Monday to Friday, Flexible (must attend daily stand-ups and scheduled meetings PST timezone) We are hiring for a 100% remote role.For logistical and operational purposes,we are only considering candidates based in...