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Training Specialist for BPO Healthcare

1 week ago

Manila, National Capital Region, Philippines Optum, a UnitedHealth Group Company Full time
Job Description:
We're seeking an experienced Training Supervisor to join our BPO Healthcare team at Optum, a UnitedHealth Group Company. As a key member of our learning and development team, you will be responsible for designing and delivering training solutions that meet the needs of our clients and internal stakeholders. Your expertise in instructional design, people management development, and performance management will be instrumental in driving business outcomes. If you're passionate about shaping the future of healthcare through innovative training solutions, this could be the perfect opportunity for you

About Us:
Optum is a leading health solution and care delivery organization committed to creating a healthier world. With operations across North America, South America, Europe, Asia Pacific, and the Middle East, including over 25,000 employees in the Philippines, we offer a unique blend of global perspective and local expertise. Our mission is simple: create a healthier world, with you at the center. By joining our team, you'll become part of a diverse community that values collaboration, creativity, and innovation.

Key Responsibilities:
  • Implementation of training solutions
  • Leverages appropriate resources to drive the design, development, and delivery of training solutions
  • Managing internal and external staff and resources
  • Driving training value and impact

Requirements:
  • College graduate with a degree in any field
  • 2+ years of training supervisor experience in a BPO setting
  • Knowledge of the Business and Operational Platforms
  • Graduate of any Medical Allied Health course/program is a plus but not required

Benefits:
  • Market Total Rewards Package
  • Hybrid setup
  • Retirement Plan
  • Medical Plan (HMO) from Day 1 of employment
  • Dental, Medical, and Optical Reimbursements
  • Life and Disability Insurance
  • Paid Time-Off Benefits
  • Sick Leave Conversion
  • Tuition Fee Reimbursement
  • Employee Assistance Program (EAP)
  • Annual Performance-Based Merit Increases
  • Employee Recognition
  • Training and Staff Development
  • Employee Referral Program
  • Employee Volunteerism Opportunity