Operations Leader for Healthcare BPO
1 week ago
We are seeking a highly skilled and experienced USRN - Operations Manager to join our growing team at Alejandro. As a key member of our operations team, you will be responsible for overseeing the daily operations and performance of a healthcare BPO team. Your role will involve managing a team of healthcare professionals, ensuring the effective execution of processes, and meeting the client's service delivery goals.
Responsibilities:
- Manage a team of healthcare professionals, including USRNs and PHRNs.
- Develop and implement operational strategies to improve service delivery.
- Collaborate with internal teams and clients to ensure alignment with business goals and quality standards.
- Handle escalated issues and provide guidance to the team on complex healthcare-related matters.
- Monitor operational KPIs and generate performance reports for clients and management.
- Ensure compliance with healthcare regulations, policies, and procedures.
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PHRN/USRN Operations Director
4 weeks ago
Manila, National Capital Region, Philippines GGIS Services Full timeOperations Director – PHRN/USRN (Healthcare BPO)Location: Ortigas (Onsite)Shift: Graveyard Shift (Must be amenable)Salary: PHP 200,000 - 300,000 (Depending on Last Pay)Job Summary:We are seeking an experienced Operations Director with a strong background in both clinical healthcare and healthcare BPO operations. The ideal candidate will have proven...
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USRN - Operations Manager (Healthcare BPO)
1 week ago
Manila, National Capital Region, Philippines Alejandro Full timeJob Title: USRN - Operations Manager (Healthcare BPO)Location: Ortigas, PasigEmployment Type: Full-Time, OnsiteShift: Night ShiftSalary Package: Competitive salary based on your current pay with an additional 20% to 30% increase.About Us:[Your Company Name] is a leading provider of healthcare BPO services, offering solutions that support the healthcare...
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Team Leader
3 weeks ago
Manila, National Capital Region, Philippines Access Healthcare Services Manila, Inc. Full timeAccess Healthcare is looking for a highly skilled Team Leader to oversee operations for our Pharmacy Utilization account based in Taguig City. The ideal candidate must be a Licensed Pharmacist with extensive experience managing U.S. healthcare accounts, particularly in pharmacy utilization management, prior authorization, and compliance. This role requires...
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BPO Management Leader
4 days ago
Manila, National Capital Region, Philippines UnifyCX Full timeJoin us as a BPO Management Leader and play a key role in shaping the future of our company. As a leader, you will be responsible for developing and implementing strategies to drive business growth and improve operational efficiency.About Our TeamOur team at UnifyCX is dedicated to providing exceptional customer experiences through innovative solutions and...
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Healthcare Account Manager
9 hours ago
Manila, National Capital Region, Philippines EG HEALTHCARE, INC. Full timeAbout EG Healthcare, Inc.EG Healthcare, Inc. is a subsidiary of Excelsior Healthcare Group of Taiwan, a publicly listed company and the market leader in providing dialysis services in Taiwan.We currently manage over 100 dialysis centers across Asia, serving more than 5,500 patients and operating over 1,500 dialysis machines.Our commitment to excellence and...
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Healthcare Data Verification Specialist
4 days ago
Manila, National Capital Region, Philippines IQVIA SOLUTIONS OPERATIONS CENTER PHILIPPINES, INC. Full time**Job Overview:**IQVIA SOLUTIONS OPERATIONS CENTER PHILIPPINES, INC. is seeking a highly skilled Healthcare Data Verification Specialist to join our team. As a key member of our operations center, you will be responsible for ensuring the accuracy and completeness of healthcare data.**Key Responsibilities:**Perform research to gather information from...
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BPO Operations Supervisor
1 week ago
Manila, National Capital Region, Philippines Alejandro Full timeOperations Manager Job DescriptionAlejandro is looking for an experienced USRN - Operations Manager to lead our healthcare BPO operations team. As a key member of our team, you will be responsible for managing daily operations and performance metrics, ensuring the effective execution of processes and meeting client service delivery goals. In this role, you...
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Healthcare Account
2 weeks ago
Manila, National Capital Region, Philippines Access Healthcare Services Manila, Inc. Full timeAccess Healthcare is looking for motivated and detail-oriented individuals to join our Healthcare Prior Authorization team.Key Responsibilities:Review and process prior authorization requests from healthcare providers.Verify patient insurance coverage and ensure compliance with payer requirements.Coordinate with healthcare providers, insurance companies, and...
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Healthcare Operations Manager
1 week ago
Manila, National Capital Region, Philippines Alejandro Full timeJob OverviewAlejandro, a leading provider of healthcare BPO services, is seeking an experienced USRN - Operations Manager to oversee operations for our healthcare-related accounts. As a key member of our team, you will be responsible for managing daily operations and performance metrics, ensuring the effective execution of processes and meeting client...
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USRN Healthcare Professionals Manager
5 days ago
Manila, National Capital Region, Philippines Global Group Innovative Services, Inc. Full timeBecome a leader in healthcare management with our USRN Healthcare Team Leader roleJob Overview:As a USRN Healthcare Team Leader, you will be responsible for leading a team of healthcare professionals in a BPO environment.Main Responsibilities:Manage prior authorizations, denials, appeals, claims, and benefits.Collaborate with team members to achieve goals...
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Global Healthcare Leadership Role
5 days ago
Manila, National Capital Region, Philippines Global Group Innovative Services, Inc. Full timeTaking on a new challenge? Apply now for our USRN Healthcare Team Leader position!About the Company:We are a dynamic organization that provides innovative solutions in the healthcare industry.Job Description:As a USRN Healthcare Team Leader, you will be responsible for managing a team of healthcare professionals in a BPO environment.Key Skills and...
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Healthcare Operations Manager
1 week ago
Manila, National Capital Region, Philippines Omega Healthcare Management Services Inc. Full timeJob Overview:The Assistant Manager-Operations is a key member of our team, responsible for coaching and supporting Team Leads to ensure each team meets or exceeds performance standards. This role also focuses on ensuring client quality and service levels are consistently met.Key Responsibilities:Client Service Level Agreements: Meet all deliverables as per...
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Healthcare Operations Supervisor
7 days ago
Manila, National Capital Region, Philippines ADEC INNOVATIONS HEALTHCARE, INC Full timeJob DescriptionWe are seeking an experienced Healthcare Operations Supervisor to join our team at ADEC Innovations Healthcare, Inc.In this role, you will be responsible for supervising a team of operations professionals, providing coaching and guidance, and driving continuous improvement. You will also be responsible for generating regular performance...
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Healthcare Team Lead Position
5 days ago
Manila, National Capital Region, Philippines Global Group Innovative Services, Inc. Full timeJoin our team of healthcare professionals as a USRN Healthcare Team LeaderAbout the Job:We are looking for an experienced USRN healthcare professional to lead a team in a BPO environment.Key Responsibilities:Lead and manage a team of USRN healthcare professionals.Manage prior authorizations, denials, appeals, claims, and benefits.Requirements:1 year solid...
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Healthcare Prioritizer
1 week ago
Manila, National Capital Region, Philippines Access Healthcare Services Manila, Inc. Full timeJob Description: Medical Authorization SpecialistWe are seeking a highly skilled and detail-oriented Medical Authorization Specialist to join our team. The successful candidate will be responsible for reviewing and processing prior authorization requests from healthcare providers, verifying patient insurance coverage, and ensuring compliance with payer...
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Operations Manager Exp in Healthcare Account
4 weeks ago
Manila, National Capital Region, Philippines GGIS Services Full timeJob Opening: Operations Manager – Healthcare Account (BPO)Location: Onsite in Ortigas | Night ShiftSalary: PHP 100,000 - PHP 140,000 (based on previous salary)We're HiringWe are looking for an experienced Operations Manager to oversee and manage operations for a healthcare account in a BPO setting. If you have solid experience in the healthcare industry...
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Quality Assurance Specialist in Healthcare BPO
16 hours ago
Manila, National Capital Region, Philippines GGIS Services Full timeJob DescriptionWe are seeking a seasoned QA Manager to oversee the development and implementation of QA strategies and processes. The ideal candidate will have at least 4-5 years of experience in quality management, strong knowledge of healthcare BPO operations, and excellent leadership and communication skills.The successful candidate will work closely with...
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BPO Healthcare Training Lead
5 days ago
Manila, National Capital Region, Philippines Optum, a UnitedHealth Group Company Full timeResponsibilitiesThe Training Supervisor for BPO Healthcare will be responsible for establishing credibility with clients, coordinating internal resources, creating partnerships with clients, and facilitating developments on Client Services/Solutions. If you have a passion for training, leadership, and collaboration, this could be the ideal role for you.
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Healthcare Operations Specialist
11 hours ago
Manila, National Capital Region, Philippines Access Healthcare Services Manila, Inc. Full timeWe are looking for a skilled and detail-oriented individual to join our team at Access Healthcare Services Manila, Inc. as a Healthcare Operations Specialist.About the Role:This role involves reviewing and processing prior authorization requests from healthcare providers, ensuring compliance with payer requirements, and maintaining accurate documentation of...
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Healthcare BPO Agent
5 days ago
Manila, National Capital Region, Philippines ALLSECTECH MANILA, INC Full timeWe are seeking a dynamic and enthusiastic individual to fill the position of Healthcare BPO Agent. As a member of our team, you will play a crucial role in delivering exceptional customer service and support to our clients.About the Job:In this role, you will be responsible for managing phone calls and addressing client inquiries in a professional and timely...