
Business Development Manager
2 days ago
This role is ideal for individuals who thrive on direct client interaction, enjoy developing others, and get excited about being part of cutting-edge technology development.
- Lead engaging video calls with international clients to understand their evolving needs.
- Monitor client satisfaction and proactively address concerns before they escalate.
- Coordinate solutions when clients face challenges with their virtual assistants.
- Identify opportunities for clients to expand their VA services and grow their business.
- Ensure smooth onboarding experiences that set clients up for long-term success.
- Build strong client relationships focused on mutual growth and satisfaction.
Key Responsibilities:
- Coach and mentor a team of 5-8 virtual assistants to achieve exceptional performance.
- Coordinate professional development plans that advance VA careers while meeting client needs.
- Provide feedback and training to help VAs exceed client expectations.
- Monitor VA satisfaction and address concerns about workload, client relationships, or career growth.
- Facilitate skill development opportunities that benefit both VAs and their clients.
- Track VA performance metrics and celebrate achievements.
Success Factors:
- Proven EA/VA experience working with international clients.
- Excellent English communication skills for executive interactions.
- Success-oriented mindset understanding what drives both client satisfaction and employee success.
We Offer:
- Competitive fixed monthly salary + allowances.
- HMO coverage.
- Paid Time Off.
- 13th month pay.
- Government benefits (SSS, PhilHealth, PAG-IBIG).
Internal Growth Opportunities:
- Successful Account Leads often have opportunities to explore roles in Team Management, Operations, Client Success, Training & Development, and Project Management.
Application Process:
- Complete pre-qualifying questions.
- Interview with Recruiting Team.
- Final interview with Operations Team.
- Receive job offer.
- Begin training program.
Ready to Make an Impact? If you're an experienced VA excited about coordinating success for both clients and virtual assistants, passionate about developing win-win solutions, and eager to be the bridge that creates mutual success, we want to hear from you.
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