Client Relationship Strategist

1 week ago


Hagonoy, Central Luzon, Philippines beBeeCustomerSuccess Full time ₱2,000,000 - ₱2,500,000

As a seasoned professional, you will serve as the trusted partner for clients in this pivotal role. The primary objective is to ensure seamless onboarding and foster long-lasting relationships with clients.

Your Key Responsibilities
  • Act as the main point of contact for assigned clients post-sale
  • Maintain regular communication to review progress, address issues, and provide timely updates
  • Track and report on key customer health metrics
  • Identify and mitigate potential risks to guarantee a positive client experience
  • Lead the renewal process for designated accounts, ensuring timely completion

You will collaborate closely with Sales on expansion opportunities and complex negotiations, as well as work with internal teams to drive business growth.

Requirements
  • At least 5 years of experience in customer success, account management, or client-facing roles in B2B environments
  • Exceptional communication and relationship-building skills
  • Proven ability to manage multiple accounts and prioritize tasks effectively
  • A successful track record of driving renewals and customer advocacy programs


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