Customer Service Representative Non Voice Expert
1 day ago
Are you ready to unleash your full potential and achieve more in your career? At Solid Lyndelle Manpower Services Inc., we offer a rewarding and challenging environment that lets you grow and develop your skills.
Why Work with Us?- Competitive remuneration and great perks
- Comprehensive medical, insurance, or social security coverage
- World-class workspaces and engaging activities
- Strong learning and development plans for your career growth
- Positive culture and flexible working arrangements
- Coaching and mentoring by experts in your field
- Join a global company with hundreds of industry awards
As a Customer Service Representative Non Voice, you will be responsible for conducting preliminary investigations and attempting to resolve L1 customer service inquiries related to e-commerce products and services. You will become knowledgeable and passionate about leading e-commerce products and services standards, investigate and resolve issues reported by buyers/sellers/creators, and review reported issues within agreed turnaround times and standards of quality.
Requirements- Completed at least 2 years in college
- At least 6 months experience in a voice and non-voice campaign
- Proficient in handling both inbound and outbound calls
- Typing speed of at least 40 words per minute
- Excellent communication skills rated at a C1 level
- Willing to work in rotating shifts
- Can work in Ortigas Center, Pasig City
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