Customer Service Delivery Expert
1 month ago
We are expanding our operations in Bridgetowne and seeking highly skilled professionals to fill the role of Customer Service Representative. This is an exciting opportunity for individuals who thrive in fast-paced environments and have a passion for delivering exceptional customer experiences.
Key Highlights- Earn up to 23,000 per month with benefits such as night differential, overtime pay, and monthly incentives
- HMO and government-mandated benefits provided
About the Role:
As a Customer Service Representative at GDV-STACKph, you will be responsible for handling non-voice and voice customer inquiries in a professional and courteous manner. Your primary objective will be to resolve issues efficiently, provide accurate information, and exceed customer satisfaction expectations.
To excel in this role, you should possess excellent communication skills, both written and verbal, and be proficient in using technology to navigate customer relationship management systems.
Requirements- Associate's or college degree from a reputable institution
- At least three months of customer-facing experience in roles such as service crew, receptionist, front desk, or BPO agent
- Good to excellent English communication skills
- Possession of necessary equipment, including a laptop/desktop, headset, webcam, and stable internet connection
- Amenable to working on-site and adjusting to shifting schedules
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