Customer Service Representative

4 weeks ago


Pasig, National Capital Region, Philippines GDV-STACKph Full time
Job Opportunity at GDV-STACKph

We are seeking a skilled Customer Service Representative to join our team at Bridgetowne. As a CSR, you will be responsible for handling non-voice and voice customer inquiries with professionalism and efficiency.

Key Responsibilities:
  • Provide exceptional customer service via phone, email, or chat
  • Resolve customer complaints and issues in a timely and effective manner
  • Meet or exceed performance targets and quality standards
  • Work collaboratively with the team to achieve business objectives
Requirements:
  • Associate or college graduate with at least 3 months of customer-facing experience
  • Good to excellent English communication skills
  • Complete equipment (laptop/desktop, headset, webcam, and stable internet connection)
  • Able to work onsite and on a shifting schedule
Perks:
  • Earn up to 23,000 for the package (excluding night differential, OT, etc.)
  • HMO and monthly incentives
  • Mandatory government benefits


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