Customer Service Representative Non Voice Expert

14 hours ago


Pasig, National Capital Region, Philippines Solid Lyndelle Manpower Services Inc. Full time
About the Role:

We are seeking a highly skilled Customer Service Representative Non Voice to join our team at Solid Lyndelle Manpower Services Inc. As a key member of our support team, you will be responsible for providing top-notch customer service to our clients through various communication channels such as email and chat.

Key Responsibilities:

* Conduct preliminary investigations and attempt to resolve L1 customer service inquiries related to e-commerce services according to standard operating procedures.
* Become and remain knowledgeable about leading e-commerce products and services standards.
* Investigate and resolve issues reported by buyers/sellers/creators such as checking order and logistics status.
* Review reported issues within agreed turnaround times and standards of quality.
* Escalate issues to immediate supervisor following proper escalation procedures.

Requirements:

* At least 2 years of college education.
* At least 6 months of experience in a voice and non-voice campaign.
* Proficient in handling both inbound and outbound communication channels.
* Excellent communication skills rated at a C1 level.
* Willing to work in rotating shifts.

What We Offer:

* Competitive remuneration, great perks, and performance incentives.
* Comprehensive medical, insurance, or social security coverage.
* World-class workspaces.
* Engaging activities and recognition programs.
* Strong learning and development plans for your career growth.

Get Ready to Unleash Your Potential:

At Solid Lyndelle Manpower Services Inc., we believe in empowering our employees to grow and develop their skills. If you are a motivated and customer-focused individual looking for a rewarding career, we encourage you to apply for this exciting opportunity.

  • Pasig, National Capital Region, Philippines Solid Lyndelle Manpower Services Inc. Full time

    Unlock Your PotentialAre you ready to unleash your full potential and achieve more in your career? At Solid Lyndelle Manpower Services Inc., we offer a rewarding and challenging environment that lets you grow and develop your skills.Why Work with Us?Competitive remuneration and great perksComprehensive medical, insurance, or social security...


  • Pasig, National Capital Region, Philippines Solid Lyndelle Manpower Services Inc. Full time

    Unlock Your Potential with TDCXAre you ready to take your career to the next level? At TDCX, we offer a rewarding and challenging environment that lets you grow and achieve your goals. As a Customer Service Representative Non Voice, you will have the opportunity to work with leading brands and be part of a diverse and dynamic team.Why Choose TDCX?Competitive...


  • Pasig, National Capital Region, Philippines Solid Lyndelle Manpower Services Inc. Full time

    Unlock Your Potential at Solid Lyndelle Manpower Services Inc.Are you ready to unleash your full potential and achieve more in your career? Look no further than Solid Lyndelle Manpower Services Inc., an award-winning and fast-growing BPO company.As a Customer Service Representative Non Voice, you will have the opportunity to work with the world's most loved...


  • Pasig, National Capital Region, Philippines GDV Outsourcing Full time

    Discover Your Career Opportunity:We are seeking a skilled Customer Service Representative to join our team at GDV Outsourcing. As a BPO Customer Support Associate, you will be responsible for providing exceptional service to our clients. With a focus on 90% Non Voice interactions, you will leverage your excellent communication skills to resolve customer...


  • Pasig, National Capital Region, Philippines GDV-STACKph Full time

    We are seeking a skilled Customer Service Representative to join our team at GDV-STACKph. This role is perfect for those interested in working with Non-Voice accounts, where you will be handling customer inquiries and issues via phone, email, or chat.Key Responsibilities:Respond to customer inquiries and concerns in a timely and professional mannerUtilize...


  • Pasig, National Capital Region, Philippines MIRANDA GLOBAL SOLUTION Full time

    Job SummaryMiranda Global Solution is seeking a skilled Pure Non Voice customer service professional to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers via email, chat, or messaging platforms.Key ResponsibilitiesRespond to customer inquiries in a timely and professional...


  • Pasig, National Capital Region, Philippines GDV-STACKph Full time

    Exciting Opportunity at GDV-STACKphWe are seeking a highly skilled and motivated Customer Service Representative to join our team at GDV-STACKph. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients.About the RoleThis is a fantastic opportunity for individuals who are passionate about...


  • Pasig, National Capital Region, Philippines GDV Stackph Full time

    Customer Service RepresentativeAt GDV Stackph, we're looking for a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for handling customer inquiries and resolving issues in a timely and professional manner.Main Responsibilities:• Handle customer inquiries and complaints via phone, email,...


  • Pasig, National Capital Region, Philippines GDV-STACKph Full time

    Job Opportunity at GDV-STACKphWe are seeking a skilled Customer Service Representative to join our team at Bridgetowne. As a CSR, you will be responsible for handling non-voice and voice customer inquiries with professionalism and efficiency.Key Responsibilities:Provide exceptional customer service via phone, email, or chatResolve customer complaints and...


  • Pasig, National Capital Region, Philippines Metacom Full time

    Customer Service Representative - HotlineWe're looking for enthusiastic individuals to join our team at Metacom as Customer Service Representatives - Hotline. As a key member of our customer support team, you'll play a vital role in delivering exceptional customer experiences.Key Responsibilities:Assist customers with their inquiries and concerns through...


  • Pasig, National Capital Region, Philippines Tasq Staffing Solutions Full time

    We are seeking a skilled Customer Service Representative German Speaker to join our team at Tasq Staffing Solutions. This is a fantastic opportunity to leverage your German language skills and provide excellent customer service to our clients.The ideal candidate will have:Excellent German and English communication skillsAt least 1-year experience in a call...


  • Pasig, National Capital Region, Philippines Metacom Full time

    Customer Service Representative - HotlineWe're seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative - Hotline. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers through voice communication.Key Responsibilities:Assist customers...


  • Pasig, National Capital Region, Philippines Tasq Staffing Solutions Full time

    We are seeking a highly skilled Spanish Bilingual Customer Service Representative to join our team at Tasq Staffing Solutions. The ideal candidate will have excellent communication skills in both Spanish and English, with at least 1-year experience in a call center environment. Key responsibilities include providing top-notch customer service, navigating...


  • Pasig, National Capital Region, Philippines Telesys Eastwood Full time

    Job DescriptionWe are seeking highly motivated and customer-focused individuals to join our team as Call Center Agents. As a Call Center Agent, you will be responsible for providing exceptional customer service and resolving customer issues in a timely and professional manner.Key Responsibilities:Follow standard operations and procedures to ensure efficient...


  • Pasig, National Capital Region, Philippines Aspire Global Solutions Full time

    About the RoleWe are seeking a highly skilled Telco Account Representative to join our team at Aspire Global Solutions.Key ResponsibilitiesDeliver exceptional customer service to our Telco account holdersHandle inquiries and resolve concerns in a timely and professional mannerCollaborate with the team to ensure a positive customer experienceRequirementsAt...


  • Pasig, National Capital Region, Philippines Telesys Eastwood Full time

    We are seeking a skilled Customer Service Representative to join our team at Telesys Eastwood. This is an exciting opportunity to work in a dynamic and fast-paced environment, providing top-notch service to our clients.Key Responsibilities:Follow standard operations and procedures.Recognize and escalate priority problems in accordance with Client...


  • Pasig, National Capital Region, Philippines Valeros Business Company Full time

    Job Title: Content Moderator Non VoiceWe are seeking a highly skilled and experienced Content Moderator Non Voice to join our team at Valeros Business Company.Key Responsibilities:Provide excellent customer service and communication skills to resolve customer inquiries and issues.Work closely with our team to ensure high-quality content moderation and meet...


  • Pasig, National Capital Region, Philippines Solid Lyndelle Manpower Services Inc. Full time

    Unlock Your Potential with Solid Lyndelle Manpower Services Inc.Are you ready to take your career to new heights? We're on the lookout for talented individuals to join our team as Travel Customer Service Representatives!What We Offer:Competitive remuneration and great perksComprehensive medical, insurance, or social security coverageWorld-class workspaces...


  • Pasig, National Capital Region, Philippines Solid Lyndelle Manpower Services Inc. Full time

    Unlock Your Potential with Solid Lyndelle Manpower Services Inc.Are you ready to take your career to the next level? We're looking for talented individuals to join our team as Customer Service Representatives!About the RoleWe're seeking highly motivated and customer-focused individuals to provide exceptional service to our partner brands. As a Customer...


  • Pasig, National Capital Region, Philippines Gratitude Philippines Full time

    Gratitude Philippines is seeking a skilled Customer Service Representative to join our team. As a Voice Account, you will be responsible for providing exceptional communication support to our clients.Key responsibilities include:Providing top-notch customer service via phoneResolving customer inquiries and issues in a timely and professional...