Telecommunications Account Manager
1 day ago
About Neksjob Corporation
Neksjob Corporation is a dynamic and growing organization that values excellence in customer service.
Job Overview
We are seeking an experienced Telecommunications Account Manager to join our team. The ideal candidate will possess excellent communication skills, be proactive, and have a strong ability to identify and assess customer needs to achieve satisfaction.
Key Responsibilities:
- Manage incoming calls and customer inquiries regarding phone or mobile phone services, billing concerns, and proactive support.
- Identify and assess customers' needs to ensure timely and effective solutions.
- Ensure all calls are logged in the system for proper monitoring and closure.
Requirements/ Qualifications:
- High school graduate (old curriculum) or Senior High school graduate.
- A minimum of 6 months of call center experience.
- Excellent communication and interpersonal skills.
- Amenable to working onsite.
- Willingsness to start immediately.
Why Join Us?
At Neksjob Corporation, we offer a supportive and collaborative work environment that fosters growth and development. We prioritize our employees' well-being and provide opportunities for professional advancement.
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