Retail Customer Service Representative

3 weeks ago


Pasig, National Capital Region, Philippines Neksjob Philippines Full time

We are seeking highly motivated and passionate individuals to join our team as Retail Customer Service Representatives at Ayala 30th Ortigas.

Job Summary

This is an exciting opportunity to work in a fast-paced retail environment where you will be responsible for delivering exceptional customer service, resolving customer complaints, and promoting our products. If you have a strong passion for retail and excellent communication skills, we encourage you to apply.

About the Role

In this role, you will:

  • Provide excellent customer service through proactive engagement, active listening, and problem-solving.
  • Respond to customer inquiries, resolve complaints, and escalate issues as needed.
  • Work collaboratively with colleagues to achieve sales targets and meet performance expectations.
  • Participate in ongoing training and development programs to enhance your skills and knowledge.
Requirements

To be successful in this role, you will need:

  • A high school diploma or equivalent (old curriculum) or senior high school graduate.
  • Excellent English communication skills.
  • Ability to work onsite.
What We Offer

We offer a competitive salary of ₱15,000 - ₱18,000 per month, depending on experience, plus a range of benefits, including:

  • Day 1 HMO coverage.
  • Meal and transportation allowance.
  • Rice subsidy.
  • Clothing allowance.
  • 24/7 teleconsultation.
  • Free psychologist consultation.
  • In-house and online pharmacy.
  • Scholarship program.
  • Retirement fund.
  • Free meal and medicine through Transcom's Tap Card Rewards.
  • Loyalty incentives.
  • Accidental and life insurance.

The estimated salary is based on industry standards and takes into account the location and requirements of the role.



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