Customer Service Representative

3 days ago


Pasig, National Capital Region, Philippines Neksjob Philippines Full time
Neksjob Philippines is seeking a skilled Customer Service Representative - Retail Experience to join our team.

About the Role:
This position involves interacting with customers, resolving their queries and concerns in a professional manner, while maintaining accurate and complete customer account information. The ideal candidate should have excellent communication skills, be enthusiastic, and possess the ability to work well under pressure.

Responsibilities:
- Maintain accurate and complete customer account information for seamless customer interactions.
- Determine pricing quotes for customers, ensuring transparency and fairness in all transactions.
- Collaborate with Account Managers to identify new business opportunities with potential customers, driving revenue growth and expanding our customer base.

Requirements:
- High school graduate or equivalent (old curriculum) or K12 graduate or College undergraduate with at least one semester completed or 2-year course undergraduate or graduate, or Bachelor's degree holder.
- No prior work experience required; however, possessing excellent English communication skills is essential.

Working Conditions:
- Based in Pasig City, with regular working hours and minimal travel requirements.

What We Offer:
- Competitive salary range of PHP 16,000 to PHP 27,000 per month, depending on experience and qualifications.
- Opportunities for career growth and professional development within the company.

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