Customer Service Representative Inflight Retail Account Specialist

6 days ago


Pasig, National Capital Region, Philippines Hr1001 Full time
Unlock Your Potential in a Rewarding Career

Are you ready to take your career to new heights? Do you aspire for a role that lets you do more and achieve more?

We're looking for talented individuals who share our passion for delivering outstanding customer experiences. As a Technical Support Representative Inflight Retail Account TDCX, you'll be part of a dynamic team that works with the world's most loved brands.

Our ideal candidate has a minimum of 1-year college experience and at least 12 months of L2 technical support experience in a line of business such as TELCO smartphone or point-of-sale devices. A strong team player with excellent verbal and written English communication skills is essential.

As a member of our global CX team, you'll have the opportunity to work on a blended LOB (voice, emails, and tickets) and collaborate with international teams and external partners. We offer competitive salary and benefits, including flexibility to work in rotating shifts.

About Us:

We're passionate about helping brands achieve their business outcomes by providing exceptional customer experience. Our mission is to relieve clients from complexities and allow them to focus on strategic goals while we handle the intricacies behind the scenes.

With a proven track record and strong footprint in Asia, we've become a trusted partner for high-growth companies in fintech, gaming, technology, home sharing, travel, digital advertising, social media, streaming, and e-commerce.

Join us and unleash your full potential in a rewarding career that lets you make a real difference. Estimated Salary: $15,000 - $20,000 per annum.



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