Chief Customer Support Officer

1 day ago

Bacolod City, Western Visayas, Philippines beBeeLeadership Full time $60,000 - $80,000
Customer Service Team Lead Job Opportunity

We are seeking a motivated leader to drive the success of our customer support teams.

Key Responsibilities:
  • Lead and manage assigned agents to achieve exceptional service standards.
  • Provide coaching and personalized guidance to help team members succeed.
  • Evaluate performance bi-annually and recommend opportunities for growth, promotions, or recognition.
Requirements:
  • Minimum 3 years of leadership experience in customer service.
  • Proven background in e-commerce customer service with Shopify, BigCommerce, or Amazon experience an asset.
  • Strong English language skills, both written and spoken.
  • Familiarity with support tools like G Suite, Zendesk, Freshdesk, Intercom, or Gorgias.

In this role, you will have the opportunity to foster a positive, supportive, and high-performance work environment. If you're a skilled leader who knows how to balance people management with operational excellence, we encourage you to apply.

What We Offer:
  • Performance-based bonuses
  • Health and dental insurance
  • Paid time off

We are committed to providing an excellent work environment that allows our team members to thrive and grow professionally. Apply now and be part of our journey to redefine customer service excellence.

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