HR Operations Specialist

2 days ago

Pasay, National Capital Region, Philippines beBeeHrgeneralist Full time ₱1,099,999 - ₱1,399,999
Job Role

The HR Generalist is responsible for ensuring a positive and productive work environment by providing support in HR policies, payroll, benefits, and compliance.

Key tasks include resolving employee grievances, maintaining accurate records of daily HR cases, and tracking resolution times to improve processes.

Employee Onboarding

The HR Generalist will conduct pre-boarding activities such as document collection and verification.

Ongoing responsibilities include organizing and facilitating orientation sessions for new hires, assigning mentors or buddy programs, ensuring all IT, security, and administrative setups are completed before the first day, and monitoring new hire progress and engagement during the probation period.

Employee Relations & Engagement

The HR Generalist will develop and implement employee engagement activities, conduct regular check-ins and feedback sessions with employees, act as a mediator in employee disputes, and foster a positive work environment.

Ongoing tasks include conducting exit interviews and analyzing feedback to improve employee retention.

Training & Development for New Joiners

The HR Generalist will assess training needs for new employees based on job roles and responsibilities, develop training materials, schedule and conduct training sessions, evaluate training effectiveness, and maintain training records.

Payroll & Benefits Management

The HR Generalist will process payroll accurately, ensure timely disbursement of salaries, manage employee benefits, address payroll discrepancies, stay updated on tax regulations, and coordinate with finance and accounting teams for payroll audits and reporting.

Compliance & HR Policies (EMEA Region)

The HR Generalist will ensure adherence to local labor laws and employment regulations in the EMEA region, regularly update HR policies, conduct compliance training and awareness programs, handle legal matters related to employment contracts, terminations, and workplace disputes, and maintain accurate documentation for audits and compliance reporting.

Audit & Improvement

The HR Generalist will perform regular audits of HR records, review employee files and HR case resolutions for compliance, identify trends and issues from audit results, suggest corrective actions, and implement best practices for case management and record-keeping.

Process Optimization

The HR Generalist will develop Standard Operating Procedures (SOPs) for all HR functions, document workflows, ensure SOPs are regularly updated, train HR staff on adherence to established SOPs, and monitor process implementation and track improvements in efficiency.

Required skills include 2+ years in operations, proficiency in HR Management Systems (HRMS) and HR analytics tools, knowledge of payroll and benefits administration platforms, understanding of employment laws and compliance requirements, data analysis and reporting skills using Excel or similar tools, process documentation and SOP creation expertise, proficiency in audit and compliance tracking, project management capabilities, strong interpersonal and communication skills, conflict resolution and negotiation abilities, empathy and active listening, adaptability to changing HR policies and business needs, and ability to handle confidential and sensitive information with discretion.

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